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Warranty

Crazy Controllerz' (1) Year Limited Warranty


Crazy Controllerz' warranty obligations for our Xbox 360 Modded Controller are limited to the information shared below:


Crazy Controllerz warrants all Crazy Controllerz brand controllers for product defects in materials and workmanship under normal use for the length of (1) year after purchase.


If a hardware defect is apparent and a claim is submitted to Crazy Controllerz within the warranty period,  Crazy Controllerz will either (1) cover the cost of a full repair (shipping and handling both to the customer and from the customer is to be covered by the customer), (2) replace the product with a new or refurbished equal product, or (3) provide a full refund (shipping fee's are non-refundable) equivalent to the original sale price.


EXCLUSIONS AND LIMITATIONS


Crazy Controllerz (1) year warranty applies solely to the parts used to "Mod" each Microsoft Xbox 360 Wireless Controller. This, in no way, covers any part of the controller or parts manufactured or used as part of the Microsoft Xbox 360 Wireless Controller. Only additional parts used along with the Microsoft Xbox 360 Wireless Controller will carry Crazy Controllerz (1) year warranty. Your actual Xbox 360 Controller may include it's own warranty separate from Crazy Controllerz warranty.


Crazy Controllerz is not responsible for damage caused from failure to follow instructions relating to the product’s use.


This warranty does not cover: (a) to damage caused by use with non-Crazy Controllerz products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the product outside the intended uses; (d) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Crazy Controllerz or a Crazy Controllerz Authorized Service Provider; (e) to a product or part that has been modified to alter functionality or capability without the written permission of Crazy Controllerz; (f) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; (g) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; or (h) if any Crazy Controllerz serial number has been removed or defaced.


No Crazy Controllerz reseller is authorized to make any modification, extension, or addition to this warranty.


For all extended warranty plans, replace all time frames for our warranty with a 3 year plan. By purchasing Crazy Controllerz extended warranty plan with your controller, your controller will be covered for up to 3 years regarding the same rules and regulations as described above but for a 3 year period instead of 1. 


OBTAINING WARRANTY SERVICE


For all warranty service and claims, we ask that you contact Crazy Controllerz via email or telephone by sending requests to:


support@crazycontrollerz.com 


(810) 637 - 1761


Live Chat Available: 


Monday - Friday 8AM - 4:30PM


A Crazy Controllerz representative will always be ready and willing to help with any warranty questions/concerns. Crazy Controllerz' number one priority is customer satisfaction. We try to keep in contact with every customer within a 24 hour basis. We ask for your patients as we dedicate ourselves to each and every customer.


Gamers Option, LLC 1775 Medler, Commerce, MI, 48382,

United States

$0 - $24.99
$25 - $49.99
$50 - $69.99
$70 - $79.99
$80 - $89.99
$90 - $99.99
$100 - $109.99
$110 - $119.99
$120 - $129.99
Over $130
Testimonials

"from the time i opened the box to the time i used it i waz in love with the modded controller and its fast the shots or constent"
-Ryann

"i have two modded controllers from crazycontrollers but this ones my favorite becaue it looks so cool. It is sooo cool in real life even btter than the picture."
-Aaron

"i bought this controller and it's excellent. so far it's the best controller i've used and the rapid fire is by far the easiest to program. thanks crazy controllerz"
-Joey
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