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Home>Return Policy

Return Policy

Great shopping experiences are made after the purchase.

Take the Worries Out of Online Shopping.

If you are not satisfied with a modded controller or product you purchased, you may return it within 30 day of delivery for a full refund of the purchase price. No more guessing games, buy it and you decide whether it's for you. This is just one more reason to choose Crazy Controllerz over anyone else. Please read the rules and limitations below.

How to Return Your Order:

Please contact Crazy Controllerz by email or live chat. Please send inquiries to as well as your order number with Crazy Controllerz (CC-XXXXX) and a detailed description as to what is wrong with the product or your other reason for return. You will be provided an RMA number as well as instructions on how to return the product. Please understand a return cannot be provided without an RMA number. 

You will then ship your product to Crazy Controllerz at the address below with your RMA number inside the package. 

Crazy Controllerz
1775 Medler
Commerce, MI 48382
United States

A Crazy Controllerz representative will always be ready and willing to help with any return questions/concerns. Crazy Controllerz' number one priority is customer satisfaction. We try to keep in contact with every customer within a 24 hour basis. We ask for your patients as we dedicate ourselves to each and every customer.

Rules and Limitations: 

Crazy Controllerz does not accept a return for a product that shows ANY sign of wear. We retain the right to fully inspect the controller for any form of damage including physical wear, cracks, scratches, scent, overall feel, functions, etc. Crazy Controllerz will refund the price of the purchase at the price for that date minus shipping and handling costs. Crazy Controllerz retains the right to charge a restocking fee for any returned order. We cannot accept a return that does not include a RMA number. Please see "How to return your order" to learn how to obtain one. Refunds are usually processed and applied within 48 hours but may take up to two weeks to be completed. The buyer is responsible for shipping the product back to us, we cannot and will not send a return label. Refunds will only be given if the RMA number is obtained within 30 days of delivery. Only under certain circumstances will shipping and handling fee's be covered by Crazy Controllerz. 

Crazy Controllerz
1775 Medler
Commerce, MI 48382
United States

Live Chat: Mon-Fri 8AM-4PM est.

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"from the time i opened the box to the time i used it i waz in love with the modded controller and its fast the shots or constent"

"i have two modded controllers from crazycontrollers but this ones my favorite becaue it looks so cool. It is sooo cool in real life even btter than the picture."

"i bought this controller and it's excellent. so far it's the best controller i've used and the rapid fire is by far the easiest to program. thanks crazycontrollerz"
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